Event Policy
Payment of Registration
CPOA encourages attendees to submit payment at the time of registration to guarantee a spot and to ensure a smooth enrollment process. CPOA accepts credit and debit cards (Visa, Mastercard, Amex and Discover), ACH, and check payments.
CPOA understands that some agencies and employers use internal payment procedures that may delay remittance. In those cases, registration will still be accepted, and payment may be made before or after the course upon receipt of an invoice.
CPOA will issue invoices to the attendee’s employer or to the attendee as appropriate. If an employer or agency does not remit payment within a reasonable time, or declines to pay the associated invoice, CPOA reserves the right to seek payment from the individual attendee. Attendees are responsible for ensuring their course registration fees are paid in full.
Failure to pay outstanding balances may limit or prevent future course registrations until all past-due fees have been received.
Substitutions
If a registered participant is unable to attend, a substitute attendee may be designated at no additional cost. CPOA strongly encourages substitutions over cancellations and no-shows. Substitutions are not considered a cancellation and will not incur a cancellation fee. Substitutions may be accepted at any time up to the date of the course in writing (email is acceptable) and on-site.
To substitute another individual, email CPOA with the date, time, and name of the course, the original registrant’s name and email, and the name and email of the substitute registrant. A confirmation of the substitution will be emailed to both the original and substitute registrant.
Cancellations
If you are no longer able to attend a registered course and are not able to substitute the named registrant, CPOA will accept a cancellation. We encourage you to consider substituting the registered attendee prior to canceling. All cancellations must be submitted in writing (email is acceptable) to the CPOA Training Staff at cpoa@cpoa.org.
If payment has already been made for the registration, CPOA will hold funds on account to be used with a future training registration. If you require a refund of a paid registration fee, a $30 Cancellation-and-Refund service charge will apply.
Cancellations must be made before course materials are distributed (usually about 7 days before the course.) Cancellations made after course materials have been distributed will not be eligible for a cancellation. However, a substitution at that late stage is still possible.
Photographs and Recording
Photography and Videography may occur during California Peace Officers Association (CPOA) training courses and events. By attending the event or training course, you:
- Consent to being photographed, audio recorded, or video recorded and to the release, publication, exhibition, or reproduction of the photographs or recordings to be used for promotional, media/news, public relations, social media, and any other legal purpose by CPOA or its affiliates and representatives;
- Release CPOA, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication of photographs, computer images, video and/or or sound recordings; and
- Waive all rights you may have to any claims for payment or royalties in connection with any exhibition, streaming, web casting, or other publication of these materials, regardless of the purpose or sponsoring of such exhibiting, broadcasting, web casting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by CPOA or the person or entity designated to do so by CPOA.
By completing your registration including accepting these terms and condition, you have been fully informed of your consent, waiver of liability, and release before entering the event.